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©2024年
现在的机器人

For General & Order Enquiries please email us at info@posthmnlab.com For Urgent Enquiries, Speedy Assistance & Post-purchase support please message us in Instagram DM.

Shipping

// 01
Do you ship worldwide?

Yes, Posthuman Lab offers Earth Worldwide Shipping except for Ukraine and remote areas.

// 02
How can I track my order?

After your item is shipped, you will receive an email with a tracking number. Please click this link to view the shipping status.

// 03
What are Shipping Fees?

Posthuman Lab offers complimentary shipping for orders over $300.

For orders less than $300 please check the shipping price at the checkout page.

// 04
Do I need to pay taxes?

We want you to have less hustle during shopping experience with POSTHUMAN LAB. For EU customers we pre-pay your taxes.

For the rest of the world, we will handle customs declarations to minimize any tax burden, however, the final outcome will depend on your local customs, which is outside of POSTHUMAN LAB control.

The price seen on the product page will be the final price without any additional cost.

// 05
Can I change the delivery address?

No hustle. Since you ordered, you have 1 day to change your shipping address. Please send us an email with the order number and new address details at info@posthmnlab.com .

Orders

// 01
How long will my order be processed? How does 3D printing work?

Our unique 3D printing-on-demand process entails that:

As soon as we receive your order we will turn on a 3D printer solely for you.

3D Printing: 3 Days

Polish to perfection: 2 Days

Metal Plating: 3 Days

Overall, the order-to-fulfilment process takes 7-10 days. After which we will ship it with the delivery courier of your choice.

This is our commitment to sustainability.

// 02
Why is jewelry so expensive?

Took us 1,5 years to develop 3D printing-on demand manufacturing method. Which means we create each item as you order. This is our commitment to sustainability that allows us to reduce any waste. In addition, we use a combination of complex designs achieved by precious metals like 925 silver & brass with a thick layer of coating made of luxury Rhodium, which is more durable & expensive than gold. This combination of innovation, design, sustainability, and quality not only stands out but also makes your products long lasting and high-end.

For more information about Posthuman Lab please visitabout us page.

// 03
I accidentally ordered the wrong size? What do I do?

No hustle.

Before the order is shipped, just let us know at info@posthmnlab.com within 1 day so we can update your order.

After the order is shipped, for more detailed information about returns & exchanges, please visit this page.

Non able to change size items (headphone attachments, masks, tops, swords & headbands).

// 04
Can I exchange/return my order?

Absolutely, we offer a no hustle return process. For more detailed information about returns & exchange please visit this page.

// 05
Can I buy now & pay later?

Split your entire online purchase into 4 interest-free payments over 6 weeks with no impact on your credit score. Add your items to the cart as normal and simply check out with option Sezzle.

// 06
I changed my mind. Can I cancel my order?

Once an order is placed, you have 1 day to cancel if you change your mind. We start 3D printing your item 1-2 days post-purchase, and once printing has begun, we can't stop production or issue a refund. Quick decisions are appreciated to ensure efficiency and satisfaction.

Posthuman Community

// 01
How can I be ahead of new releases?

Become part of the elite community by subscribing to our newsletters. Use this card below to subscription. Stay ahead of new product launches, receive free prototypes for feedback, exclusive offers etc.

// 02
Do you offer Affiliate Marketing?

Yes, for becoming our affiliate member please visit here for more detail.

// 03
How can I become Posthuman Lab ambassador?

All Posthumans who made a purchase on the website are automatically drawn into our ambassador program. More information will be provided to our Posthuman Lab community via email.

// 04
Can I rent Posthuman Lab items for MV, Photoshoot, Celebrity styling?

For any renting services, please enquire us directly at info@posthmnlab.com providing a detailed description of the event.

Be aware that a signed contract and deposit are required to rent any PHL products.

Lifetime Warranty

As a valuable Posthuman Lab terrestrial member, if your jewelry has lost its shine at any point of time, Posthuman Lab will cover new plating and polishing for free. In such cases, customer will be responsible for covering the associated shipping fees back to Posthuman Lab. This complimentary unlimited service is our pledge. Long-term care and maintenance support is available to our Posthuman community forever.

Customised Items Warranty

Please note that if you have ordered a customised item like Headphone Attachments, Mask, Top Headband etc., we cannot accept returns or cancellations as these items are 3D printed & adapted specifically to your requirements.

Cancellation Policy

Once an order is placed, you have 1 day to cancel if you change your mind. We start 3D printing your item 1-2 days post-purchase, and once printing has begun, we can't stop production or issue a refund. Quick decisions are appreciated to ensure efficiency and satisfaction.

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