For General & Order Enquiries please email us at info@posthmnlab.com For Urgent Enquiries, Speedy Assistance & Post-purchase support please message us in Instagram DM.
Shipping
Orders
Posthuman Community
Lifetime Warranty
As a valuable Posthuman Lab terrestrial member, if your jewelry has lost its shine at any point of time, Posthuman Lab will cover new plating and polishing for free. In such cases, customer will be responsible for covering the associated shipping fees back to Posthuman Lab. This complimentary unlimited service is our pledge. Long-term care and maintenance support is available to our Posthuman community forever.
Customised Items Warranty
Please note that if you have ordered a customised item like Headphone Attachments, Mask, Top Headband etc., we cannot accept returns or cancellations as these items are 3D printed & adapted specifically to your requirements.
Cancellation Policy
Once an order is placed, you have 1 day to cancel if you change your mind. We start 3D printing your item 1-2 days post-purchase, and once printing has begun, we can't stop production or issue a refund. Quick decisions are appreciated to ensure efficiency and satisfaction.