As a valuable Posthuman Lab terrestrial member, if your jewelry has lost its shine at any point of time, Posthuman Lab will cover new plating and polishing for free. In such cases, customer will be responsible for covering the associated shipping fees back to Posthuman Lab. This complimentary unlimited service is our pledge. Long-term care and maintenance support is available to our Posthuman community forever.

Cancellation Window: You may cancel your pre-order and receive a full refund within two weeks (14 days) from the date your order is placed. To request a cancellation, please contact us at infor@posthmnlab.com with your order details.

Post-Cancellation Window: After the two-week (14-day) period has passed, we are unable to offer cancellations or refunds. This is because production of pre-ordered items will have begun, and we can no longer adjust orders at that stage. For more details please visit FAQ page.

Processing and Production - Pre-orders allow us to plan and produce items based on demand. Once the cancellation window closes, your order is locked in, and we begin fulfilling it as part of our production schedule. We appreciate your support and understanding as we work to bring your pre-ordered items to life.

Each piece of Posthuman Lab silver jewelry is meticulously crafted with 925 Sterling Silver and protected with a 1 Micron Rhodium coating – 40 times thicker than the industry standard.

Rhodium, a precious metal, prevents tarnishing and scratches, locking in a brilliance that endures. This micron-thick shield is a testament to the brand's unwavering commitment to quality and durability.

To preserve the pristine condition of your silver accessories, store them in the provided jewelry box or pouch. Gently buff away tarnish (if any) with the enclosed microfiber cloth. Avoid harsh chemicals, scratches and abrasive cleaners, as they may compromise the rhodium coating and the jewelry's delicate finish.